Peterbilt ranks highest in customer satisfaction among conventional medium duty trucks in J.D. Power and Associates study

Peterbilt Motors Company has achieved the highest ranking in customer satisfaction in the J.D. Power and Associates 2009 Medium Duty Truck Customer Satisfaction Study in the conventional medium duty truck segment. Peterbilt has earned the highest in customer satisfaction among conventional medium duty trucks three out of the last four years.

In the study, J.D. Power and Associates reported that “Peterbilt’s strengths continue to be not only the ride and cab design, but also reliability and return on investment.” Peterbilt ranks highest in customer satisfaction, including the highest scores in the vehicle performance and cost of ownership factors.  The J.D. Power and Associates study is based on interviews with over 1,600 principal maintainers, such as fleet managers or owner-operators, of two-year-old conventional cab medium duty trucks.

Peterbilt provides the industry’s most comprehensive lineup of medium duty vehicles including the Class 5 Model 325 for customers seeking an easy to operate, reliable and affordable truck; the Class 6 Model 330 truck which can be configured for non-CDL operation; the all-new true Class 7 Model 337 for the majority of medium duty applications, such as van body and beverage distribution; and the all-new Model 348 for more robust vocational applications in the medium-duty segment. 

All Peterbilt medium duty vehicles provide an unsurpassed combination of comfort and reliability. The complete lineup features an all-new ergonomically designed driver display package including a gauge package that is easy to read and provides key vehicle performance data. An optional GPS system provides easy navigation in the most difficult urban environments. A new HVAC system not only improves air flow, but also reduces maintenance costs.

Peterbilt’s medium duty lineup is available with a choice of two proprietary, fuel efficient engines, the PACCAR PX-6 and PACCAR PX-8. Advanced electronics help these engines run smoothly and more efficiently as well as reduce service costs. PACCAR PX engines provide a wide range of horsepower and torque and outstanding fuel economy for greater overall performance.